Frequently Asked Questions
The Lightscope application is based on a responsive design, which means you can look at the application with an tablet or mobile phone and the content of the screen will adjust to the smaller sized screen.
The Lightscope application uses cutting edge data compressions algorithms and in memory processing to slicing through the data as fast as possible. We also use large processors in our infrastructure and locate our data centres so they are close to you geographically – less distance for the data to travel.
We use industry leading 2048 bit encrypted SSL secured communication channels and all data centres are located in unbranded and fully monitored data centres that are certified to ISO14001 certification.
Yes – the Lightscope application is designed to be really easy to get up a running. Have a look at this 3 minute video and click here to get a quick start reference guide.
The Lightscope application is fully supported by a Support Services desk that provides both technical and user based support. In addition to this, you will have a dedicated client manager to support you and we have a range of technical process documentation, on line training and best practice methodologies to ensure you get the most out of the application.
SCM or supply chain management is the process of planning and controlling the flow of materials or services from suppliers to end users. It is a set of approaches utilised to efficiently integrate suppliers, manufacturers and logistics so that products or services are distributed in the right quantities to the right location at the right time.
Yes you can cancel by simply heading over to the ‘My account’ page and click the cancel link in ‘My Subscriptions’ to automatically cancel. No need to talk to anybody or send an email. You subscription will be automatically cancelled at the end of the subscription period you’ve selected.